Shipping & FAQ

Processing and shipping times

  • Processing times are 1-2 business days, but can be up to 3 days if order volumes are high. Once processed, shipping times are 2-4 business days.

  • Our hours of operation are Monday through Friday, 9am EST to 6pm EST, excluding weekends and holidays.

REFUNDS

  • ALL SALES ARE FINAL, NO REFUNDS. ONLY STORE CREDIT IF WE APPROVE OF THE SITUATION. Products are non refundable or exchangeable for sanitary reasons.

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  • If you have any issues with your order please contact us, we will be happy to resolve the issue!

LOST AND RETURNED PACKAGES

  • Dripping Lashes is not responsible for lost or stolen packages. Any lost, stolen or damaged packages must be reported as a claim to USPS. Once the package is sent to the postal carrier we are no longer responsible or liable for the items. By placing your order, you acknowledge you have read our policy and Drippin Lashes will not be held responsible for delayed packages or delivery issues by USPS.